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Jobs & Internships

Current Positions at Sseko

 

Full Time Positions

Customer Care Advocate

Here’s the deal: We are looking for an outgoing, creative, people loving customer care advocate. You will be the first line of communication to all our customers, and you will build the Sseko mission through caring for our community. Every day we will expect you to help us dream big and take care of the people who have committed to growing with Sseko. In addition to that you will:

  • Oversee all customer service mediums of communication including phones, email, Livechat and social media
  • Manage all Customer Care for the Sseko Fellows including:
  • Trunk show support
  • Fellow customer issues
  • Support fellows community initiatives
  • Manage and create new systems and programs that extend Sseko customer service beyond an ordinary experience (i.e. surprise and delight ideas, following up with customers, etc)
  • Handle order issue management, including backorders, returns, exchanges and other issues
  • Assist Marketing Manager with online store management (product upload, promotion codes, shipping, reviews etc.)
  • Manage third-party customer care (e.g. Etsy)
  • Support Wholesale Sales reps with product knowledge, and inventory availability
  • Oversee product and samples coming to and from the Portland HQ Office administrative support

Qualifications:

  • People person. Love working with people. Creative in meeting people’s needs. We love what we do and want to do it with people we love being around
  • Positive energy! You sleep on rainbow clouds and eat (fair-trade) sparkles for breakfast!
  • Strong written and verbal communication skills
  • Ability to take initiative, start and execute on your ideas
  • Great listener
  • Detail oriented
  • Strong problem-solving skills
  • Strong capacity for patience
  • Ability to extend empathy
  • Basic computer literacy is required

Additional Information:

You will be a part of a young and innovative team that is pioneering the path that merges traditional business models with positive social change. You will have the opportunity to grow a company and develop a new model for doing business.

Hours and Compensation:

  • Start Date - ASAP
  • Hours: 20 - 30 hours a week
  • Hours of Operations: Sunday 3 pm - 8 pm M - F 7 am - 4 pm Schedule set monthly. Hours split between Customer Care
  • Team Rate: $12 / Hour PTO: 1 week / year 

Apply Here: http://smrtr.io/kzUuqg

 

 



Join our Fellows Community

We believe every woman is bright, brave and has the potential to be a co-creator of a more just and vibrant world.We create opportunities for her to connect, learn, achieve and Be Brave. By selling beautiful products with beautiful stories, she inspires women to connect with one another and Be Brave. This is Team Sseko.  Learn More about becoming a Fellow here.

 

Independent Wholesale Sales Reps

-Currently no openings

 

Internships

Fall Marketing Intern

10 hrs / wk. Portland-based. For more info & to apply: http://smrtr.io/7ZXhTg

Summer Interns

Next application opening will be Jan 2017 for summer 2017.