• All returns or exchanges must be requested within 60 days of the order date.

• Sale items* qualify for size exchanges while supplies last, but cannot be approved for returns. (Review “Final Sale” policy in the next section for more details.)

• All LTD collection items are FINAL SALE and are not available for return or exchange.

• Price adjustment requests for sale items will not be approved at any time.

• Sseko will cover return shipping on your first exchange. (Must be an eligible exchange – see “Ineligible for Return/Exchange” section for more details). Shipping costs on returns for refund or additional exchange will not be covered.

• Each item must be in new condition, with tags still intact. Any products returned without their original packaging will incur a 15% repackaging fee.

• If there is a defect or quality issue with your product upon arrival, please submit an exchange request through the form below so that we can resolve the issue immediately.

• Original shipping costs are non-refundable.

• Returns and exchanges will be processed within 10 business days from when your package is received at our warehouse.

• Items purchased over 60 days are ineligible for a return/exchange of any kind.

• Products marked FINAL SALE are ineligible for returns, exchanges, or price adjustments.

• Face Masks & Coffee Products are final sale items and are ONLY eligible for return if there is a manufacturing defect. To return a defective item, please iniate the return through the form below.

• Items that have been used, worn, washed, or damaged. Shoes must not be worn outside and have no signs of wear or tear

• Free promotional items including prizes, giveaways, and free gifts included with purchase are not eligible for returns.

• Made to Order items are not eligible for returns unless except for manufacturing defects.

• Sseko items purchased from other retailers are not eligible for returns through SsekoDesigns.com

• Items shipped outside of the United States are not eligible for returns.