We want you to love your Sseko products as much as we do. We take pride in the high-quality leathers, hardware, and materials, and if we ever fall short of your expectations, we want to know! If you’re not 100% satisfied with your product, we’ll take it back within 60 days - just fill out the form below to iniate a return.


    All returns or exchanges must be requested within 60 days of the order date.

    • Sale items* qualify for size exchanges while supplies last, but cannot be approved for returns. (Review “Final Sale” policy in the next section for more details.)

    • All LTD collection items are FINAL SALE and are not available for return or exchange.

    • Price adjustment requests for sale items will not be approved at any time.

    • Sseko will cover return shipping on your first exchange. (Must be an eligible exchange – see “Ineligible for Return/Exchange” section for more details). Shipping costs on returns for refund or additional exchange will not be covered.

    • Each item must be in new condition, with tags still intact. Any products returned without their original packaging will incur a 15% repackaging fee.

    • If there is a defect or quality issue with your product upon arrival, please submit an exchange request through the form below so that we can resolve the issue immediately.

    • Original shipping costs are non-refundable.

    • Returns and exchanges will be processed within 10 business days from when your package is received at our warehouse.


    • Items purchased over 60 days are ineligible for a return/exchange of any kind.

    • Products marked FINAL SALE are ineligible for returns, exchanges, or price adjustments.

    • Face Masks & Coffee Products are final sale items and are ONLY eligible for return if there is a manufacturing defect. To return a defective item, please iniate the return through the form below.

    • Items that have been used, worn, washed, or damaged. Shoes must not be worn outside and have no signs of wear or tear

    • Free promotional items including prizes, giveaways, and free gifts included with purchase are not eligible for returns.

    • Made to Order items are not eligible for returns unless except for manufacturing defects.

    • Sseko items purchased from other retailers are not eligible for returns through

    • Items shipped outside of the United States are not eligible for returns.


Please complete the form below to begin the return or exchange process. You can also reach out via phone at 1-800-201-7892. Our Customer Service hours are 9-5 CST Monday-Friday.